We accept returns within 30 days of receiving the item(s). There are no returns on used items sold though. We will promptly ship out any replacement when any damaged drum is returned. You will have to pay for shipping the item for a return and there must be picture proof of any damage sent via email. In the case of damage by carrier we would work with them for insurance remediation of the damaged box. You can choose to have a replacement or receive your money back. We really want you to be a satisfied customer.